Omnichannel Support
Deliver exceptional customer support across all channels. Unify conversations from WhatsApp, Instagram, Facebook, and more in one powerful platform.
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Why Comify?
Instant Support
+Channel Flexibility
+Team Efficiency
+Data-Driven Support
+
Hi Tim. Sorry to hear you want to return your order.
10:33 AMCould you please let us know why by choosing one of the options below:
10:33 AMFeatures
Unified Inbox
Manage all customer conversations from different channels in one centralized inbox.
AI Chatbot
Deploy intelligent chatbots that handle common queries and seamlessly transfer to human agents when needed.
Smart Routing
Automatically route conversations to the right team based on skills, availability, and context.
Knowledge Base
Create and manage a self-service knowledge base with articles, FAQs, and guides.
Team Collaboration
Enable teams to collaborate on tickets with internal notes, mentions, and shared views.
Support Analytics
Track key metrics like response time, resolution rate, and customer satisfaction across channels.
How Comify helped Flaberry
Flaberry transformed their customer support by implementing omnichannel communication, resulting in faster resolution times and improved customer satisfaction.
faster response time
first contact resolution
customer satisfaction
support cost reduction
Welcome to Flaberry
How may I help you today?
Comify is the market leading customer engagement solution for push notifications, email, SMS, in-app messaging, and Live Activities